Frequently Asked Questions
Everything you need to know about Akris shipping, returns, and our luxury collections.
What shipping methods are available for Akris orders?
We offer complimentary standard shipping on all orders. For faster delivery, we provide Express and Next-Day shipping options for an additional fee, depending on your location.
What is your return policy for online purchases?
You may return unworn, unwashed, and unaltered items with original tags attached within 14 days of receipt. Please use the prepaid return label included in your original shipment.
How do I ensure I am selecting the correct size?
Akris uses Swiss sizing. We provide a comprehensive size guide on every product page to help you convert our sizes to US, UK, or EU standards. If you are between sizes, we recommend contacting our stylists for personalized advice.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment methods such as PayPal and Apple Pay.
Are your products authentic Akris designs?
Yes, all items sold on our official website are 100% authentic Akris products, crafted with the highest quality materials and Swiss craftsmanship.
Can I track the status of my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.